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website privacy policy

 

Owens Psychological Services Inc. is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information. A copy of this policy can be provided on request.

 

What information do we collect via our website?

We collect basic personal information including your name, phone number and e-mail address via the contact form on our website. This information is collected only for those users that complete the form, for the sole purpose of enabling us to contact you about services in which you have expressed interest. Our company website is hosted on the Wix.com platform, a company based in the U.S.A. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores data on secure servers behind a firewall. You can access Wix.com’s complete privacy policy here: https://www.wix.com/about/privacy. Please choose to contact us directly by telephone or e-mail if you would prefer to avoid transmitting personal information via our website contact form.

 

Our website may use cookies to help us identify and track visitors, use of our website, and website access preferences. Note that cookies do not involve personally identifiable information. You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. If you choose to refuse our website’s cookies, it may alter the user experience of our website.

 

Our website may use Google Analytics to analyze use of the website. Google Analytics collects demographic and interest data to generate statistical information about website use by means of cookies. Note that Google Analytics does not collect any data that can personally identify an individual. You can access Google’s complete privacy policy here: https://policies.google.com/privacy. If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on at https://tools.google.com/dlpage/gaoptout.

 

How do we safeguard your personal information?

Owens Psychological Services Inc. takes all reasonable measures to protect client information in a manner appropriate for the sensitivity of the information. We retain the personal information submitted via the website form only as long as is reasonable to fulfil the purposes for which the information was collected or for business purposes. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information. We will notify the Office of the Information and Privacy Commissioner of Alberta, without delay, of a security breach affecting personal information if it creates a real risk of significant harm to individuals.

 

Privacy Warning

Although we are committed to taking all reasonable steps to ensure security of the information collected by our website, no data transmission over the internet is guaranteed to be 100% secure. By using this website, you indicate that you understand and accept this risk.

 

Updates to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and complaints

If you have a question or concern about any collection, use or disclosure of personal information by Owens Psychological Services Inc., or about a request for access to your own personal information, please contact Dr. Sarah Owens directly at drsarah@yourcalgarypsychologist.ca or (587) 600-2809. If you are not satisfied with the response you receive, please contact the Information and Privacy Commissioner of Alberta: Office of the Information and Privacy Commissioner of Alberta Suite 2460, 801 - 6 Avenue, SW Calgary, Alberta T2P 3W2 Phone: 403-297-2728 Toll Free: 1-888-878-4044 E-mail: generalinfo@oipc.ab.ca Website: www.oipc.ab.ca

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